Privacy Policy

1. Introduction

Ionophase ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation platform and services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number)
• Company information (company name, job title, company size)
• Lead generation requirements and preferences
• Communication preferences and feedback

2.2 Lead Data

In the course of providing our lead generation services, we collect and process:

• Contact information of potential leads
• Demographic and professional information
• Interest and engagement indicators
• Social media and online activity data (where publicly available)

2.3 Technical Information

We automatically collect certain technical information, including:

• IP addresses and device identifiers
• Browser type and version
• Usage patterns and platform interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our lead generation services
• Communicating with you about our services
• Processing payments and managing accounts
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations
• Protecting against fraud and security threats

4. Information Sharing and Disclosure

4.1 Lead Data Sharing

Lead information is shared only with the client who purchased the specific lead generation service. We do not sell or share lead data with third parties except as described in this policy.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Data processing and analytics
• Payment processing
• Customer support services
• Technical infrastructure and security

4.3 Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection practices

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Lead data is typically retained for:

• Active client data: Duration of service agreement
• Lead verification records: 2 years for quality assurance
• Financial records: As required by applicable law

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our services and user experience
• Provide targeted content and advertising

You can control cookie settings through your browser preferences.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our platform. The updated policy will be effective when posted.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: